Returns
Kix'ies® Inc. Return Policy
Kix’ies® Inc. wants you to be completely satisfied with every purchase from www.kixiesgameday.com. If you are not satisfied with your purchase, you may return the item within 14 days of delivery for a full refund of the purchase price, minus the shipping and handling.*
Returning an Item
To return an unwanted item, simply mail it back to the address below. Please include original packaging and a copy of your invoice if possible. (If you don’t have the original invoice please be sure and include your name, address and phone number.) It is recommended that you use a traceable method for delivery. All return shipping charges must be prepaid. Please allow 30 days to process credit due.
Send to:
Kix’ies® Inc.
1460 Washington Blvd Ste 204
Concord, CA 94521
Damaged or Defective Items
At Kix'ies® we do our best to ensure all our thigh-highs are made in accordance with our standards. If one has slipped through the cracks and arrived to you defective or damaged, please call (925)-655-7326 or email us at info@kixiesgameday.com immediately. Please have your invoice available for reference.
Credit
Credit will be issued within 30 days of our receiving your returned item. Kix’ies® Inc. will pay any return shipping charges where damage has occurred or defective is present. Kix’ies® Inc. can only accept returns that were directly purchased on www.kixiesgameday.com website.